Frequently Asked Questions

Where wellness meets style, and self-care fuels the glow-up.

Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.

✨ What is Brown Sugar Doc?

Brown Sugar Doc is a wellness and lifestyle platform designed to increase health literacy and access to a healthy lifestyle. We create content that blends evidence-based insight with everyday empowerment to help you elevate your mind, body, and spirit. Whether you’re healing, growing, or glowing up—we’ve got something for you! Visit the About Us page to learn more.
✨ What type of content do you post?

We share a variety of content including but not limited to: • Holistic wellness & health literacy • Self-care routines • Relationship advice • Trends and lifestyle inspiration • Real-life guidance to level up and heal New blog posts drop regularly. Follow us on social media for updates.
✨ What kinds of products or services are offered?

We offer a variety of products to fit the needs of our consumers. From digital downloads, exclusive guides, online courses, curated self-care tools, and carefully selected lifestyle products- all offerings are designed to support your journey. One-on-one coaching and content bundles are in the works—make sure you’re subscribed to hear first. Our goal is to continue innovating and developing tools that aid in achieving a truly healthy and balanced lifestyle!
✨ Can I ask a question or suggest a topic?

Definitely! We love community input. Brown Sugar Doc was built on authentic connection and shared growth from our community. You can submit questions, wellness concerns, or blog ideas anonymously or through our DMs/contact page: • Fill out our Contact Form • DM us on Instagram or Facebook • Submit anonymous questions via our Tumblr blog or IG stories We often turn your questions into blog posts or Instagram tips!
✨ Where can I shop the featured looks or resources mentioned in your posts?

Each blog post includes links to featured outfits, wellness products, and tools mentioned. You can also head to our Shop page for easy access to curated items we love and trust.
✨ Is your content medically or professionally reviewed?

While Brown Sugar Doc is founded by licensed medical professionals and our content is informed by medical training, lived experience, and ongoing evidence-based research, it is intended for educational and inspirational purposes only. Please note: Our content should not be used as a substitute for personalized medical advice, diagnosis, or treatment. Always consult your own healthcare provider for questions related to your health or mental wellness.
💌 Do you offer physical product shipping?

Yes! Our shop includes a mix of lifestyle goods and digital products for your convenience. Most physical items ship directly from our carefully selected third-party fulfillment partners. Shipping times and tracking info are provided at checkout. For more information, visit our Policies page.
💌 How do I access my digital downloads?

After purchase, you’ll receive a confirmation email with a link to download your product(s). Be sure to check your spam or promotions folder if you don’t see it right away.
💌 What is your return or refund policy?

Because many of our products are digital or shipped from third-party vendors, returns and refunds vary by item. • Digital products are non-refundable. • Physical items may be eligible for a return depending on the vendor’s policy. Please visit our Policies page for detailed return/refund information. Please reach out via our Contact Us page with any order issues.
🤝 Do you work with affiliates or sponsors?

Yes. Some of our blog and shop links are affiliate links, which means we may earn a small commission—at no extra cost to you. We only promote brands and products that align with our values around health, beauty, and empowerment.
👥 Can I collaborate or partner with Brown Sugar Doc?

We’re open to brand partnerships, affiliate relationships, and influencer collabs that align with our mission to support wellness and health literacy. If that sounds like you, please reach out via our Contact Form.
🔐 Do you collect my data or sell my email address?

Never. Your privacy is important to us. Email signups are used only for our newsletter and community updates. You can unsubscribe at any time. For more information visit our Policy page.